Shipping Policy

Enjoy Fast Flat Rate Shipping – $7.95 on Every Order. No minimums, no hidden fees—reliable delivery straight to your doorstep.

Our Commitment to Seamless Shipping

We are dedicated to providing you with a hassle-free and efficient shipping experience. We want to ensure that you are informed about our shipping procedures, so please read our shipping policy below:

Processing Time:

Once your order is placed and payment is successfully processed, our team will begin preparing your order.

• Leather goods, luxury fragrances, natural diamond jewelry, and 7-inch lab-grown tennis bracelets are generally prepared for shipment within 24–48 hours.
• Lab-grown earrings and lab-grown tennis bracelets in sizes other than 7 inches require additional preparation, stone setting, finishing, inspection, and quality checks before shipment.

Shipping Methods:
- To guarantee the secure and timely delivery of your orders, we collaborate with reliable shipping carriers. The shipping method selected for your order will be determined by several factors, including the destination and the size/weight of the package.
- For most orders, we offer standard shipping within the United States only.

Shipping Costs:
- We believe in fair and transparent shipping costs. We are pleased to offer fast flat rate shipping at $7.95 on every order, with no minimums and no hidden fees.

Estimated Delivery Time:

• Leather goods, luxury fragrances, natural diamond jewelry, and 7-inch lab-grown tennis bracelets: Estimated delivery within 5–7 business days.
• Lab-grown earrings and lab-grown tennis bracelets in sizes other than 7 inches: Estimated delivery within 25 business days.

The 25-business-day timeframe is required because these lab-grown jewelry pieces go through additional preparation and detailed quality checks before they are shipped.

Please note that all delivery times are estimates. Actual delivery may vary due to customs clearance, weather conditions, carrier delays, holidays, or other circumstances beyond our control.

Order Tracking:
- As soon as your order is shipped, we will provide you with a tracking number through email or your customer account. You can use this tracking number to monitor the progress of your shipment online. Kindly note that it may take up to 48 hours for the tracking information to be updated in the carrier's system.

Address Accuracy:
- To ensure successful delivery, we urge you to double-check and provide an accurate and complete shipping address during checkout. We will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

Non-Delivery or Lost Packages:
- While it is a rare occurrence, if a package is not delivered within the estimated timeframe or is lost in transit, please do not hesitate to reach out to our customer support team. We will immediately initiate an investigation with the shipping carrier to locate the package or arrange for a replacement or refund, depending on the specific situation.

Should you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We deeply appreciate your patience and understanding as we work tirelessly to deliver your orders efficiently, all while providing the highest level of service.